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Archives for December 2018

Waitstaff 1: Bosses 0–thanks free market

December 27, 2018 By Nicholas Kerr Leave a Comment

Restaurant owners across the country who eliminated tipping have reversed course in droves, to the relief of their staff and the benefit of their bottom lines. As Nikita Richardson documents in Grubstreet, beginning in 2015 numerous marquee establishments from New York to San Francisco instituted no-tipping policies. While their motivations were noble–they liked the convenience […]

Filed Under: Policy Rants Tagged With: free market, Government

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About the Author

Nicholas Kerr is a Dallas-based marketing and loyalty executive, currently leading loyalty and CRM marketing for Chili's Grill & Bar and Maggiano's Little Italy at Brinker International. Previously, he led Microsoft Rewards and held senior leadership positions in consumer marketing and loyalty.

Raised in New Zealand, Nicholas writes The Kerrant, sharing his perspectives on economics, public policy, business, technology, and life. His commentary has appeared in National Review, The Washington Examiner, The Australian, The Australian Financial Review, and New Zealand newspapers including the Otago Daily Times. He has also addressed Chambers of Commerce, think tanks, and other organizations in Seattle and Dallas.

The views expressed on The Kerrant are entirely his own and do not necessarily reflect those of Brinker International, his employers (past or present), or any other organization with which he is affiliated. Read More…

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© 2026 Nicholas Kerr · The Kerrant
All opinions expressed on this website are my own and should not be attributed to Brinker International, my past or present employers, or any other organization with which I am affiliated.